Frequently Asked Questions
Do I need to pay on the website?
No. No online payment, deposit or card details are taken on our website. The form you send is a pre-booking request. Our team will call you to discuss vehicle availability, rental terms and payment details.
Is a pre-booking a confirmed booking?
No. A pre-booking does not mean the car is definitely reserved for you. Your booking is confirmed once our team has spoken with you and confirmed availability.
Where do I collect and return the car?
All cars are collected from and returned to our Adana Central Branch: Dumlupınar Mahallesi, Ahmet Güven Kaypak Bulvarı No: 50/A, Seyhan / Adana.
Is there a mileage limit?
Yes. Our cars have a mileage limit of 250 km per day and 5,000 km per month. The conditions for exceeding the limit are explained during the rental call.
Is the price on the website final?
The daily prices and totals shown on the website are estimates. The final price depends on the rental period, dates and conditions and is agreed with our team.
How is the rental period calculated?
The minimum rental period is 24 hours. Every started 24-hour period from the pick-up time counts as one day. For example, a rental of 3 days and 2 hours is charged as 4 days.
Do I have to upload my ID and driving licence?
No, uploading documents is optional when you apply. You may upload them to speed up the process; they are stored encrypted in a restricted area. ID and driving licence checks can also be done when you collect the car.
What are your opening hours?
We are open Monday–Friday 09:00–20:00 and Sunday 10:00–20:00. Our branch is closed on Saturdays.
Do you offer long-term or corporate rentals?
Yes. We offer car rental from one day to several months for individual and corporate customers. For corporate needs, fill in the form on our Corporate Car Rental page or give us a call.
What happens after I send my request?
Your request reaches us instantly and you receive a pre-booking number. During opening hours our team will call you to confirm the details.